Tracking Orders, Payments & Receipts

Learn how to track your order, get payment confirmations, and view receipts.

Shipping Times, Carriers & Delivery Info

Find out how long shipping takes, who delivers your package, and what to expect during delivery.

Returns

Vinyl Care & Troubleshooting Guide

New vinyl records can arrive with light residue or debris from pressing plants. Learn why this is normal and how to safely clean your record before first play.