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<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We understand that waiting for your order can be frustrating. Please note that processing and shipping times are separate. With the current increased holiday order volume, we kindly request that you allow 5-7 business days for your order to be processed.<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you selected expedited shipping during checkout, rest assured that your shipping time will be expedited once your order is processed. The shipping time refers to the number of days it takes for your order to arrive at your home after being processed by our fulfillment center. Please allow an appropriate amount of time for your order to arrive based on your chosen shipping option.<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Here&apos;s a quick breakdown:<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">- Processing Time: up to 5-7 business days (due to high holiday order volume)<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">- Shipping Time: Depends on your chosen shipping option at the time of checkout<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If it&apos;s past the estimated shipping deadline, and your order has not arrived, please don&apos;t hesitate to reach out to us. We&apos;re here to assist you and investigate any issues!

We understand that waiting for your order can be frustrating. Please note that processing and shipping times are separate. With the current increased holiday order volume, we kindly request that you allow 5-7 business days for your order to be proces

I paid for expedited shipping, why hasn't it shipped?

Holidays 2024

Navigating Holiday Shipping Deadlines: Ensure Your Gifts Arrive on Time

Holiday Discount and Promo Codes

Where is my Black Friday/Cyber Monday order?

Holiday Shipping Delays

Extended Holiday Return Window

Updating or Correcting Shipping Addresses for Holiday Orders

Handling Out-of-Stock and Backorder Items During the Holidays

Carrier and Delivery Delays

Did my order go through?

What should I do if I entered an incorrect shipping address?

Can I modify or cancel my order?

Why was my order canceled?

Orders

Acceptable Forms of Payment:

Why was I charged multiple times?

My credit/debit card isn’t going through

What is a non-sterling transaction fee?

Payments

Our Shipping Process

Processing Time

I paid for expedited shipping. Why haven’t I received my order yet?

How do I track my order?

Where is my order shipping from?

When will I receive my order?

International Customs and Fees

Can I have my package shipped to a hotel?

What should I do if my order is returned back to sender?

Shipping

Our Return Policy

Damaged or Defective Items

Return Portal

Returns

I paid for expedited shipping, why hasn't it shipped?Updated a year ago